Data Privacy Policy

Data Controller Information

The data controller for your personal information is:

QuantaNovae AS
Strøget 129
8078 Aarhus
Central Denmark, DK
Registration Number: CVR64829137
Email: privacy@quantanovae.world

Data We Collect

We collect various types of personal data to provide and improve our analytics services for the beauty industry. The data we collect includes information you provide directly to us and information automatically collected through your use of our website and services.

Information You Provide

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request information about our services
• Account Information: Username, password, and profile information when you create an account for our analytics platform
• Communication Data: Messages, feedback, and correspondence when you communicate with us
• Business Information: Details about your beauty business, analytics requirements, and service preferences

Automatically Collected Information

• Technical Data: IP address, browser type, operating system, device information, and referring website
• Usage Data: Pages visited, time spent on our website, click patterns, and interaction data
• Analytics Data: Website performance metrics and user behaviour patterns

How We Use Your Information

We use your personal data for various purposes based on legitimate business interests and your consent. How we use your information depends on how you interact with our services and the preferences you express.

Primary Uses

• Service Provision: To provide our cosmetic product sales analytics platform and related services
• Customer Support: To respond to your enquiries, provide technical support, and assist with service issues
• Account Management: To create and manage your user account and provide access to our platform
• Communication: To send service updates, newsletters, and marketing communications (with your consent)
• Improvement: To analyse usage patterns and improve our website, services, and user experience
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our cookie policy page.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your data for specific purposes
• Contract Performance: Where processing is necessary to perform a contract with you or take steps before entering into a contract
• Legitimate Interests: Where we have legitimate business interests that are not overridden by your privacy rights
• Legal Obligation: Where we need to comply with legal or regulatory requirements

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods vary depending on the type of data and the purpose for which it was collected. Generally, we retain customer data for the duration of the business relationship plus seven years for legal and accounting purposes. Website usage data is typically retained for up to two years for analytics purposes.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing in certain situations
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out using the following contact information:

Supervisory Authority

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.